Airport Service AgentJanuary 5, 2022
Work Purpose: To give the most elevated level of administrations and answers for our clients with a mean to accomplish greatest consumer loyalty across touchpoints inside the client venture. Accountabilities: – Proactively check data in realizing our clients by actually looking at their profile, inclinations and ahead subtleties. – Actively be associated with proposing groundbreaking thoughts and giving proposals utilizing positive language on the improvement of the general help gave, in this manner expanding income and guaranteeing Emirates accomplishment as a market driving aircraft. – Ensure the best quality of client care is furnished to all clients by helping with all pertinent data required. – Keep side by side of Emirates Group news and updates to guarantee important incredible skill and friends norms are kept up with. – Understand all client needs and effectively advance arrangements that will oblige them either by putting in any amount of work or advancing organization items which would create extra pay. – Candidate who have a cordial character, can do mentality towards assignments and drive to help clients. Add an individual touch to the client experience and suggest/advance brand items. – Clear and compact correspondence with the capacity to show sympathy towards clients and utilize positive language. – Ability to oversee troublesome discussions, resolve struggle, keep up with discretion and show persistence consistently during client cooperations. – Ability to viably pay attention to the client solicitations to decide necessities and proposition the most suitable arrangements. – Ability to adjust to changing business cycles or strategies, guaranteeing all cycles are followed and methods/rules are clung to consistently.
Capabilities and Experience: – High School Certificate – Ideally 2+ years’ involvement with the Customer Service industry – Fluency in composed and communicated in English is an unquestionable requirement – Basic information on Microsoft office bundles – Excellent deals abilities – Professional phone decorum – Effective Communication abilities – Spoken Arabic language abilities would be worthwhile
Compensation and Benefits: Join us in Dubai and partake in an alluring tax-exempt compensation and travel helps that are selective to our industry, remembering limits for flights and inns stays all over the planet. You can discover more data about our representative advantages in the Working Here part of our site www.emirates.com/professions. Additional data on what’s it like to reside and work in our cosmopolitan home city, can be found in the Dubai Lifestyle area.